Christophe Minost
Senior UX-Designer - Sprint design master - Design thinking facilitator
Product owner
Agile
Innovation
Design thinking
UX Designer
41 years old
Driving License
Passionate by the marketing digital for over 10 years, I enjoy using my professional experience, skills and knowledge to bring an initial concept to a concrete product to enhance the consumer experience.
Open to opportunities, I'm looking for challenges and projects.
Open to opportunities, I'm looking for challenges and projects.
Experiences
Consultant - Lead Product Owner & UX-designer
Experience Center - PWC
October 2019
to February 2020
Paris
France
- Product : Mobile app for loyalty program (Mass food retail leader in France)
- Team management on the client site (UX/UI designer, UI lead)
- UX Recommendation
- Design thinking workshops (organization and facilitation)
- User test interview (based on prototype) and UX report
UX Manager
Wide Agency
October 2020
to August 2021
Consultant Ux
AXA Assistance
November 2019
Paris
France
- Product: Website for customer assistance
- User journey/Persona
- Benchmark
- Wireframing/prototype
Consultant - UX designer Oncologie agile team
MSD
January 2019
to September 2019
Paris
France
- Merck & Co or Merck Sharp & Dohme (MSD) is an American multinational pharmaceutical company and one of the largest pharmaceutical companies in the world with over 68 000 employees in 140 countries.
Since last year, the french branch has been choose to be Digital Change Lead concerning Agile method and User Centric process. - Product : Website for Patients & health Professionals
- UX guideline/Project follow-up for oncologie projects
- Design Thinking workshops for Oncologie teams (Organizing and facilitating)
- Users testing follow-up
- UX Wireframing and UI production follow-up
- UX recommandation based on traffic and ergonomic standards
Consultant - Project manager
AXA Assistance
November 2018
to December 2019
- AXA, is a French multinational insurance firm headquartered in Paris that engages in global insurance, investment management, and other financial services.
- Product: Website for the Italian market
- Migration of the Italian travel insurance website
- Coordination with Axa countries (Italy, Spain and England)
- Webmastering
Consultant - Product owner / UX designer
LES HÔTELS (TRÈS) PARTICULIERS
October 2018
to November 2018
- LHTP is a Hotel company with 2 ambitions; reinventing the profession of hospitality and the hotel's investments.
Based on digital solution, the group change also the customer approach of services on site and website. - [Product : Online booking website]
- First draft of customer journey
- Uses Cases workflow
- Users Stories redaction /Backlog management
- Provider/Partner API and solution seeking (feasibility study)
Digital lead Nestea - Europe
Nestle waters
September 2017
to February 2018
Consultant
Paris
France
- Nestlé Waters,the Healthy Hydration company is the number one bottled water company worldwide with around one hundred production sites in 36 countries.
- Product : 15 websites in 4 month
- Rebranding and relauch of the new Nestea in Europe (15 countries)
- Management and coordination of the Country Product Managers
- Management and coordination of communication agencies and suppliers (Website, Facebook, internal platforms, etc...)
- Implementation of an approval process in a complex organisation: from the brand manager to the legal experts, regulatory specialists and financial manager (for each country)
Consultant - Product Owner & UX-Designer
Vinci Autoroutes
February 2017
to August 2017
Freelancer
Paris
France
- Vinci Autoroutes is a pole of the Vinci group specialized in the concession and operation of motorway infrastructures.
- Organisation of ideation's process for the Innovation of digital Department
- Implementation of the "Ideation & Innovation" process within the Innovation Department of Digital Vinci Autoroutes
- Animation of workshops with different regional entities
- Redaction of user scenarios for the product definition
- Wireframing and prototyping for the new applications / features product
- Digital project management and coordination
- Trainings and guideline for the UX Design thinking
Product Owner
Accor
October 2015
to January 2017
Consultant
Paris
France
- Accor, is a French multinational hotel group, part of the CAC 40 which operates in more than 94 countries.
- Redesign in responsive design the user experience and services for the main e-commerce website of Accorhotels.com (Using SPA technologies for all brands in 18 languages)
- Agile Scrum and Kaban
- Wireframing
- AB Testing
- Improvement based on the business analytics result
- Needs requirement, user-story, backlog organisation, leading working groups, wireframing/storyboarding, plannings, project monitoring, test and reporting.
WHV Australia (travel for over a year)
Australia
July 2014
to September 2015
Ux-designer
Santé bien être
February 2014
to March 2014
Freelancer
Paris
France
- "Santé bien être" (Health and well being) is a internet service directory for the alternative medicine in order to help users to select the closest specialist they really need .
- Analyse of the business requirement
- Workshops with business owner and activities analyse
- Information system architecture and labeling
- Content analyse and content definition
- Wireframing
- Guideline and interaction design
Digital project manager / UX-Designer
Hippocampe
June 2011
to September 2013
Full-time
Paris
France
- Scoping and requirement definition, User interviews, prototyping, Wireframing, project management and monitoring, timeline definition, resource allocation, testing and training, client relationship management, account service.
- Clients: Konica Minolta, Icom, Nathan, Oned, 119, Unfp, Bravo Le Veau, Diadeis, Radio Classique
- Intranet plateform of www.partnercorner.fr eticommunity.icom.museum
- Ergonomic redesign of www.i-manuel.fr
- Corporate main website www.oned.gouv.fr & www.allo119.gouv.fr/
- Production follow-up of www.unfp.org et www.radioclassique.fr/
- Graphic redesign for www.bravoleveau.com
Digital project manager
Mediagong
February 2011
to April 2011
Part-time
Paris
France
- Story-boarding, requirement document, prototypimg, project timeline, resource allocation, testing and training.
- Clients ; Actimel (Danone) et Lapin Or (Lindt)
- Development of functional specifications, navigation scenario, coordination of production and customer care teams.
Digital project manager
Blue acacia
September 2009
to September 2010
Full-time
Paris
France
- Story-boarding, requirement documents, production management, project timeline, allocation resource, testing and training, reporting, site evolution.
- Clients : Honda moto, Honda équipements, Honda TV, Honda Day, Honda Survey, Deco On Demand, Curioos, Ellit prestige auto, Destinations Vichy
Project manager
TBWA Paris (Contract)
March 2009
to August 2009
Internship
Paris
France
- TBWA is an international advertising agency whose main headquarters are in Midtown Manhattan, New York City, United States.
- Content management, production management , Campaign management, event and offline marketing operation management.
- Client : Ratp (Integral) , Cetelem, FNAC (Brand book & operation test Okaz Gaming) Adidas (blog running), TBWA (main website and newsletter)
Project manager (contract)
Nurun
March 2008
to August 2008
Internship
Paris
France
- nurun is a global interactive marketing agency.
- Management and monitoring of production for the creation of a women's webzine
www.terrafemina.com
Skills
Agile Product Management
- Agile Project Management
- Scrum/Kanban framework
- SAFe Framework
- Workshop Facilitation
- Backlog management
- User story redaction
- Acceptance test / Test plans
- Story-boarding
- Web analytics analyses
- Production monitoring
- Requirement document & functional specifications
- Client relationship management
- Project management on waterfall mathod
UX Practice / Consulting
- Sprint design workshop (organizing /Facilitating)
- Design thinking workshop (organizing /Facilitating)
- Persona / Empathie map
- Uster Interview (User testing, interviews, guerilla)
- Mind mapping
- Blue print/User journey map
- Ergonomie recommandation
- AB testing
- Benchmarking
- Card sorting
- Co-design workshop
- Need analysis
Working tools
- Jira / Confluence
- Sketch App
- Axure
- Redmine
- Ice-Scrum,
- Freemind
- Google tools
- MS Project / Gant
- Office suit (Outlook, Word, Power point, Excel, Visio)
- Adobe Suit (Photoshop, Illustrator, Indesign, Flash)
Development technology and CMS
- Drupal
- WordPress
- Joomla
- Proprietary back-offices
Languages
- French: mother tongue
- English (fluent)
Education
Sprint Designer Master
Laptop
October 2019
to October 2020
Preparing, organizing and animating a sprint design end to end
Agile method - Product owner
Octo
December 2016
Training for the position of Product Owner
Design Thinking Facilitator
Talent & Co
May 2017
to June 2017
Organizing "Design thinking" workshops, in order to bring a need to a innovative concept.
Based on the Agile Method, the Design thinking help to think out of the box, focusing in User's needs and Friction points. This method helps the the team to build POCs (Proof Of Concept) driving by test and learning Method.
Based on the Agile Method, the Design thinking help to think out of the box, focusing in User's needs and Friction points. This method helps the the team to build POCs (Proof Of Concept) driving by test and learning Method.
Ergonomy
Ziggourat Formation
January 2014
User centered design HMI interfaces . Assess the quality of an interface through ergonomic audit and / or user tests.
Information architecture
Pyramide
October 2013
to November 2013
Study of organizational structure within an information system; labeling, navigation , tree view, search result.
User Experience Design (UX)
Ziggourat Formation
September 2013
Interaction design and identification of User Experience issues. Application of methods to promote the comfort of using a website.
Master's degree of Information and Communication, Media Engineering / Multimedia Project Management
Université de Toulon (83)
September 2007
to August 2009
Training objective : To train project managers in the field of multimedia
Bachelor TAIS (Techniques and Activities of Image and Sound)
Université de Toulon (83)
September 2006
to June 2007
Student Project : Creating a tourist information portal
Diploma Business communications
I.S.E.C.C. France (Toulon 83)
October 2004
to June 2006
work-linked training ;
- 1st year in APS Publicite (print communication)
- 2sd year in Action Sud Marketing (event and Print Communication)
Interests
Travel
- Australia (WHV)
- Asia (Vietnam, Cambodia, Thailand, Myanmar, Indonesia, Sri Lanka)
- Europe
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